Microsoft Dynamics CRM Partner Dubai | Microsoft Dynamics CRM UAE

Modern & Adaptable Platform For Business Agility

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MARKETING AUTOMATION

IMPROVE MARKETING RESULTS - Dynamics CRM provides improved customer insight and allows marketing decisions to be made based on customer feedback and the success of previous endeavors. Marketing teams can significantly improve critical marketing processes, including campaign planning and execution, data extraction and cleansing, analytics and reporting, market and customer segmentation using workflow-driven model.

Integrate Microsoft Dynamics CRM with any email marketing, event marketing, or digital marketing platform.

Make use of out-of-the-box functionality like powerful segmentation abilities and marketing campaigns.

Leverage Cherrie's BI expertise and Dynamics CRM’s reporting structure for powerful analysis.

SALES FORCE AUTOMATION

CLOSE SALES FASTER - Generate more leads and close more business with Microsoft CRM's simplified account and contact management, territory management, forecasting and sales analytics, offline and mobile device access, and rapid access to products, pricing, and quotes for cross-sell and up-sell opportunities.

Streamline lead management and identify potential opportunities by tracking leads in a centralized system.

Forecast revenue and identify the gaps your sales pipeline. Track individual, group, and company sales performance.

Improve team communication and collaboration through seamless integration with Microsoft Office and Outlook.

CUSTOMER SERVICE & SUPPORT

INCREASE LOYALTY - Improve customer experience by empowering employees to anticipate, address and deliver consistent and efficient customer care with Dynamics CRM which is enabled with case and interaction management, product and contract management, knowledge-base management, service scheduling, workflow across teams and groups service, and reporting and analytics.

Respond rapidly to cases with real-time tracking of service contracts and service level agreements.

Simplify contract management and trigger activities to consistently deliver the right level of service.

Use workflows to route cases, calls, emails and action items to individuals, teams, and custom queues.

GET MORE SOCIAL
ENABLE MOBILITY
IMPROVE PRODUCTIVITY
AUTOMATE BUSINESS

Putting employees in the conversation means your business can get things right. Sales team can spot new opportunities, and respond to competitive threats with precision. Marketing team can use social insights to fine-tune messaging, and customer care teams can use sentiment analysis to understand customers and to make interactions more meaningful.

With Microsoft Dynamics CRM you can

Turn sentiment into opportunity with Microsoft Social Listening.
Monitor brand presence and track strategic initiatives across marketing, sales, and customer service.
Get rid of cold calling, and create warm introductions.
Make every conversation more relevant with social insights that help you get to know the person behind the contact data.
Employ tools to monitor, analyze, and report any mentions of your organization’s brand or product in social media networks and in online communities.

Build your network, and deepen relationships with social.
Give your sales team unprecedented social data for lead generation and relationship management.
Make every customer conversation more relevant, valuable and productive.
Connect with your customers on any channel, and provide service on their terms.
Provide care everywhere to create customers for life.

Meet your customers anywhere on any device with Microsoft Dynamics CRM. This new mobile experience allows you to see everything you need, no matter where you are.

With Microsoft Dynamics CRM, you can

Gain instant visibility into your pipeline from anywhere, on any device.
Engage with your customers on any channel, and provide service on their terms.
Care everywhere to create customers for life.

Consolidate & centralize critical business information on customers, prospects, vendors, and employees. Improve efficiency & maximize productivity by streamlining and integrating workflow across sales, marketing, customer services, billing, and much more!

With Microsoft Dynamics CRM, you can:

Save time by eliminating redundant data entry into different systems.
Control labor costs and save paper.
Improve interdepartmental communication.
Increase business insight with a complete view of all company information.

xRM stands for eXtended Relationship Management. The “X” represents an aspect of your business. It refers to any important relationship information a business needs to manage. xRM represents the concept of leveraging Dynamics CRM for strategic business advantage.

Automate key business processes such as order fulfillment, expense tracking and reimbursement, paid time off management, time and billing, and anything else you can imagine using the built-in workflow capabilities of Dynamics CRM.

Manage business relationships with employees, contractors, distributors, partners, re-sellers, suppliers all within CRM.
Create new applications by using the existing capabilities, services, and point-and-click extensibility of Microsoft Dynamics CRM.

Eliminate single-purpose business applications and reduce total cost of ownership by leveraging your xRM solution across the enterprise.

Our Engagement And Commitment To You

As a regional CRM expert and a Microsoft Certified Partner, Cherrie designs and delivers tailored Microsoft Dynamics CRM systems for companies across UAE and other GCC countries.

Our engagement begin with evaluating your business needs through a Business Requirements Analysis followed by consultation, system design, implementation and data migration services. We also handle version upgrades, assist with failed project restarts, and offer comprehensive customization services.

We’re committed after the project is completed, providing training, support, ongoing management and customer events in UAE and across GCC to ensure long-term satisfaction with your Microsoft Dynamics CRM solution.