In today's world the voice communication is one of the crucial elements for the success of your business. No matter what the nature of your business is, your employees need a secure way to communicate with customers, contact prospective clients and conduct business operations, seamlessly.
Since IP telephony systems are essentially SaaS deployments, you can integrate your phone system with other powerful business applications such as ERP, CRM. customer databases, integrated email, and even SMS operations. IP technology gives employees and customers the tools they need to interact more efficiently with each other, leading to greater business outcomes, improved customer experience and satisfaction.
A must have system if remote offices, multiple locations and contact centers are involved your business. Rather having multiple physical devices, you can easily configure the IP phone system using a simple web interface. Your offices can go fully mobile in a matter of seconds and can scale their communications up and down with an IP solution.
IP phones easily integrates with existing infrastructure such as fax machines, alarms, and credit card readers etc. Send and receive faxes via email, transmit credit card data with improved speed through a network connected system while increasing the functionality and productivity within your key business processes.
Businesses operating across country and worldwide IP phone systems offer more than voice connections and are equipped to handle conference calls, video calls, and other meetings where the simultaneous streaming of audio and video are crucial. We eliminate all redundancies by consolidating conferencing necessities into one solution.
Modern IP systems use Voice Activation Detection to compress silent data as much as possible that are spent during conversations. Thus reducing the charges for the silence / empty overlay occurred in the conversation. The IP system handles your total bandwidth allocation thus making voice-to-voice calls efficient uses of data.
Traditional T-1 lines require enterprise organizations to pay for a channel, even when it’s not in use. But you only pay for the data you use with SIP trunking and you gain audio, video, and private teleconferencing features without needing to pay for extra channels. So everything about upgrading to IP phone system brings down the operating costs.
Installation, configuration and maintenance of an IP phone system can be done through in-house network engineers, or through authorized business partners.Moreover, managing the IP phone system via web does not require additional expertise. Also the IP system does not require any proprietary hardware or feature updates.
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